Privacy Policy
Effective Date: May 20, 2026Brooklyn Kitchen (“Brooklyn Kitchen,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, communications, and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
By using this website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information including:- Name
- Phone number
- Email address
- Mailing or delivery address
- Organization or company affiliation
- Referral or intake information submitted through forms
- Communication preferences, including SMS consent
- Information provided during customer service interactions
- Website usage information collected through cookies or analytics tools
We may additionally collect non-personal information such as browser type, device information, IP address, and pages visited to improve website functionality and user experience.
How We Use Personal Information
We may use personal information to:- Provide meal delivery, nutrition, and related support services
- Coordinate referrals, scheduling, deliveries, and customer support
- Respond to inquiries and communicate with users
- Send operational updates, service notifications, and requested information
- Improve our services, website functionality, and user experience
- Maintain internal business records and compliance obligations
- Comply with applicable laws, regulations, or contractual requirements
SMS Communications
By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Brooklyn Kitchen related to services, scheduling, deliveries, customer support, or requested information.Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP.
For assistance, reply HELP or visit Brooklyn Kitchen.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Sharing of Personal Information
We may share personal information with:- Service providers and vendors supporting business operations
- Healthcare organizations, managed care organizations, referral partners, or community-based organizations, where appropriate or permitted
- Technology providers assisting with communications, scheduling, hosting, analytics, or operations
- Government agencies, regulators, or legal authorities when required by law
- Investigate fraud or unauthorized activity
- Enforce our policies or agreements
- Protect the safety, security, and rights of Brooklyn Kitchen, our users, or others
- Comply with applicable legal or regulatory obligations
We do not sell personal information to third parties.
Healthcare Information
Certain Brooklyn Kitchen services may involve coordination with healthcare organizations, managed care plans, referral partners, or community-based organizations. Any protected health information (PHI) handled in connection with healthcare services is managed in accordance with applicable federal and state privacy laws, including HIPAA where applicable.Sensitive Information
Unless specifically requested as part of an authorized intake, referral, or service process, users should not submit sensitive personal information through website forms or unsecured communications, including Social Security numbers, financial account information, insurance identification numbers, or detailed medical records.Cookies and Analytics
Our website may use cookies, analytics services, and similar technologies to improve website functionality, monitor traffic patterns, and enhance user experience.Users may adjust browser settings to decline cookies; however, certain website features may not function properly as a result.
Data Security and Retention
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration. However, no method of electronic transmission or storage is completely secure.Personal information is retained only as long as reasonably necessary for business, operational, contractual, legal, or compliance purposes, after which it may be securely deleted, anonymized, or de-identified where appropriate.
Your Rights and Choices
Depending on your state of residence, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain data.You may also opt out of certain communications at any time.